Payment terms version: 2026-10-07-v18.
Responsible use
Only edit images you have the right to modify. You remain responsible for compliance with applicable laws, contracts, platform rules, and disclosure requirements.
Service quality
The service is provided as available. Processing may fail or alter pixels and metadata. We do not guarantee removal, detector outcomes, availability, fitness, or exact preservation.
Image charges
Paid selections of 1–4 images use 1 credit per completed image; selections of 5–100 are quoted at 0.5 credit each. Valid funded files keep the accepted price even if other files fail validation, never upload or are canceled. Completed results with quality warnings use the agreed credits; failed processing and cancellation before completion use none. Results expire after one hour, and deleting a completed result or letting it expire does not return its credits. Website accounts with less than 1 credit available may use the limited free allowance; the API requires credits and has no free allowance. Uploads accepted under earlier terms keep their saved credit amount.
For batches, results stay available until one hour after the batch finishes, subject to its processing deadline and the 24-hour storage limit.
Payments and refunds
Payments are made in USD, and your account displays image credits for processing on SynthIDRemoval.com.
Choose a credit pack or a custom payment, subject to the minimum shown before checkout and the payment provider's limits. There is no site-imposed balance cap, subscription or automatic refill. Purchased credits are for image processing only and cannot be transferred to another account or withdrawn as cash. Buying credits does not guarantee immediate or unlimited processing. Applicable tax is shown at checkout and does not become usable credits. Refunds are not automatic; for billing or processing issues, contact support@synthidremoval.com and we may offer a refund, credit or other appropriate compensation. Approved refunds return to the original payment method, and unused paid funds will be refunded if we close the service. Your bank may need extra time to complete a refund. These terms do not limit your consumer rights.
Mobile purchases
When available, in-app credit packs are purchased through Apple's App Store or Google Play at the price and currency shown by that store. They fund the same SynthIDRemoval.com account. Store purchases follow the originating store's payment and refund process; the website's Stripe checkout and custom amounts are separate. Store refunds or revocations remove the associated paid and bonus credits. Account deletion removes access to remaining credits and does not automatically request a refund. Your applicable consumer rights are unchanged.
Promotional credit
The bonus shown before payment is saved with your purchase, including eligible custom amounts; tax is excluded from bonus eligibility. Bonus credits have no cash value, cannot be withdrawn or transferred, do not expire and remain usable after an offer ends. Purchased credits are used first, followed by the oldest available bonus. Approved refunds and payment disputes reverse the original bonus proportionally, with cumulative rounding in the payment currency; reversed bonuses already used reduce the paid funds available for refund. A won dispute restores only the credit still due after other refunds. Earlier purchases do not receive bonuses retroactively.
Feedback credit offer
An eligible feedback offer adds 6 extra credits to Standard or 15 to Maximum: 61 or 157 total credits at the usual price. Earlier checkouts keep their saved amount. Starter and custom amounts are excluded. It is issued once per email across our websites, lasts seven days from the first email submission attempt and works only on the issuing site. One checkout reserves the offer until payment is confirmed or it closes unpaid. No reply is required; opting out of emails preserves an issued offer. Extra credits are granted after confirmed payment and follow the promotional refund rules above.
Provider responsibilities
Do not represent a processed or not-detected file as human-created merely because a signal is absent. Infrastructure providers, OpenAI, or Google may handle data when you use the relevant feature, subject to their separate terms.
Protection and contact
We may reject, limit, cancel, or delete activity to protect users, providers, budgets, and infrastructure. Do not bypass limits or access another user's files or credentials. Questions may be sent to support@synthidremoval.com.